The Education Queensland has some good basic reference materials for productive intellectual quality as part of the curriculum framework program. Though presented as classroom reflection materials, its use can be easily extended for community reflection:
Features of substantive conversation include the following:
INTELLECTUAL SUBSTANCE. The talk is about subject matter in the discipline and encourages critical reasoning such as making distinctions, applying ideas, forming generalisations and raising questions. It moves beyond merely recounting experiences, facts, definitions or procedures, and encompasses technical language, analytical distinctions and grounds of disagreement.
DIALOGUE. The conversation involves sharing ideas, and is not completely scripted or controlled by one party (as in teacher-led recitation). Participants provide extended statements, and address their comments, questions and statements directly to others.
LOGICAL EXTENSION AND SYNTHESIS. The dialogue builds coherently on participants' ideas to promote improved collective understanding of a theme or topic. For example, teachers and students may make relevant topic shifts, use linking words, make explicit references to previous comments, and may summarise.
A SUSTAINED EXCHANGE. Exchanges extend beyond the routine IRE (initiate/response/evaluate) pattern. Dialogue consists of a sustained and topically related series of linked exchanges between students, or between teacher and students.
In classes where there is little or no substantive conversation, teacher-student interaction typically consists of a lecture with recitation, where the teacher deviates very little from delivering information and asking routine questions. In this situation students typically give very short answers. Discussion here may follow the typical IRE pattern: low-level recall/fact-based questions, short-utterance or single-word responses, and further simple questions and/or teacher evaluation statements such as 'Yes, good'. This is an extremely routine, teacher-centred pattern, amounting only to a 'fill in the blank', or 'guess what's in the teacher's head' format.
There is more interesting materials in the next part, about Recognition and valuing of difference, which includes Cultural knowledge, Inclusivity,Narrative,Group identity and Active citizenship.