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18 May 2005

John Barben from Exsto, writes in his (new) blog about CoP's for project offices. It's still under development, but in his block diagram I see the lines for the support of communities in the way depicted below (derived from the CEMPLE work and my involvement in the Ministry of Public Works):

Expert-Expert : Risk management (requires specific technical expertise)

Expert - Manager: Knowledge transfer, Project control, Process control

Manager - Manager: Knowledge transfer, Project standardization

No communities but networks along which communication is established (with a low degree of self-selection, self-organization or emergence)

Manager / Expert - Office :Decision making, Scope definition (and alignment with external parties, stakeholders etc.), Planning (requires organizational embedding).

The problem that I have experienced with communities for project offices is that one of reponsibilitity of individuals and groups participating. Lack of organizational backup, for instance by management endorsement or clear alignment with the project offices can make a big difference in that. Lacking strategy in using communities (or even mere networks) may well end up in mistrust.


This happened at 10:44:10 PM  Ideas and comments to this [] or trackback []


In her work about the construction of communities of practice for innovation [Management Learning.2002; 33: 477-496], Jacky Swan from the Warwick Business School puts down in a couple of paragraphs why communities are places where incremental innovation can foster yet radical innovation cannot (because of the boundaries). In 2003 I wrote about the community ecosystem and the need for boundary spanners which describes a similar thesis. It's been nearly fifteen years since Brown and Duguid linked the idea of communities of practice and organizational learning and innovation.

These characteristics of spontaneity and freedom from organizational constraints lead authors to link communities of practice positively to learning, knowledge flows and innovation. Evidence in support focuses on the ways innovation emerges incrementally from local adaptations of work practices within communities, in response to new problems.

  • Communities need to be emergent and adaptive to membership and domain changes.

However, it has also been noted that, whilst communities of practice may encourage the flow of knowledge and innovation within communities, they may limit the knowledge flows across communities and, therefore, can place constraints on innovation at the wider organizational level In particular, radical innovations often occur at the interstices across established groups and work activities – they are radical precisely because they disrupt or fundamentally alter current work practices. Established communities of practice may, then, pose problems for the development of radical innovations that cross such communities.

So, encouraging communities of practice than cross organizational boundaries such as business units or the corporation itself, can augment the individual and organizational capabilities to radical innovation. There's a problem though. The knowledge that each of the groups (organizations) in the emergent community have is tied to social relationships of the people that have created and maintained it.  Radical innovation and subsequently creation of new knowledge requires new social relationships between the groups (organizations). The 'negotiation of meaning and identity' (like in Wenger) in the emergent community is highly conflictual, especially with the lack of institutionalized roles. A power struggle between the groups that form the emergent community is consequence.

The development of the power struggle is dependent on the commonalities in ethics, values and beliefs that the groups (organizations have). Yet each of them have two important organizational tools to support them:

Strategy (the determination of the long term goals, including resources to execute a course of action). Those who can shape or give meaning to the strategy (for instance, innovation strategy) will have more power in the community;

Structure (the framework and design of the formal organization that supports the groups, including lines of communication). It provides the groups with two important resources: information and authority. Groups that can control either will have more power. Changes in the (adaptive) community can highly influence the distribution of this power though.


This happened at 9:31:26 PM  Ideas and comments to this [] or trackback []


Luis Arias and Ludovic Dubost of XWiki are in Amsterdam next week to present at the XTech 2005 conference. Their session is at 9 am on Thursday and Luis contacted me today to suggest to have an informal get-together perhaps on Wednesday or Friday. Xwiki is a nice product with the potential to be the "MT of Wikis" (quote Tao, November 2004) yet the road is narrow and long. Go and see Luis and Ludovic, contact them Luis by email (bottom of page here)


This happened at 12:28:18 AM  Ideas and comments to this [] or trackback []


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