The Rotterdam Business School is organizing on the 7th of July a symposium on Effectiveness of Knowledge Management -KM in no elusive term. There is a brief introduction on the symposium organizer's website, but the most important idea behind the session is "The "joy" of KM is counted by its contribution to the organization's well-being. Measurements should be mastered or else people will fall into slave of the tyranny of numbers." - and subsequently bring together academics, practicioners, consultants and researchers to start a debate on issues around this central theme.
Claudia Liang has chosen ten topics that could act as seed questions for the conversation. Due to the limited amount of time available in the symposium, on her website you can choose your preference for debate. Though I expect the audience to be predominantly academics and researchers in the field of Knowledge Management (and perhaps, communities of practice) the domain that encompasses her seed questions is wide and seems to be leaning towards corporate KM. If you cannot attend the symposium, but are interested in one of these topics, vote for the topics on their site. I shall then blog the conversation at the efios' blog and hopefully (technology permits) put the audio files here, too. You can vote until the 3rd of July - the topics will be revealed the day after. Between then and the event I will convey some ideas and snippits preparing for my role in the expert panel of the event.
- Measuring intangibles, 'expense' versus 'asset approach' (ROI on intangibles)
- How to make 'explicit' the very valuable 'tacit' company knowledge
- The 'stock' or 'flow' approach of knowledge
- Corporate information search & taxonomy issues
- The gap between HRM and KM (KM is often too ICT focused)
- Possibilities and limitations of collaborative software tools to support CoP
- How to measure the effectiveness of KM initiatives - Is Key Performance Indicators useful - or they overload implementers with meaningless numbers?
- Internal Marketing of KM: KM professional's role to move from technology-push to user-pull?
- KM must evolve or die... Your professional experience with KM evolution?
- Assessing the readiness to implement KM initiative - you count on psycology or psycological formula?
My personal choices have been 5 (the gap between...), 6 (possibilities and limitations..) and 2 (how to make..). There will be more blogging in the next ten days about this symposium and the topics that have been selected; hopefully some brief interviews with the five colleagues of the panel about the topics (pre- or post-conference) would be interesting, too. Let's hear it!
This happened at 12:26:48 PM or
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